1. scope of application
The following GTC apply to all orders placed via our online store.
2. contractual partner, conclusion of contract
The purchase contract is concluded with Mein Wortschatz.
The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by e-mail immediately after the order has been sent. When the contract with us is concluded depends on the payment method you have chosen.
3. contract language, contract text storage
The language available for the conclusion of the contract is German.
We store the contract text and send you the order data and our GTC by e-mail. You can also view and download the terms and conditions here on this page at any time. You can view your past orders in our customer login.
4. delivery conditions
Shipping costs are added to the indicated product prices. You can find out more about the shipping costs in the offers.
We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.
We do not deliver to packing stations.
5. prices, payment
The prices shown in this store are final prices plus shipping costs. In accordance with § 19 UStG, no sales tax is charged and therefore not shown. We do not have a minimum order value.
6. retention of title
The goods remain our property until full payment has been made.
7. right of withdrawal
As the buyer, you have the right to return the goods within 14 days without giving any reason, see withdrawal policy. The return shipping costs shall be borne by the buyer. The return of used books is excluded.
8. transport damage
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance company.
9. warranty and guarantees
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The limitation period for claims for defects for used goods is one year from delivery of the goods.
The above restrictions and shortening of time limits do not apply to claims based on damage caused by us, our legal representatives or vicarious agents – in the event of injury to life, limb or health,
– in the event of intentional or grossly negligent breach of duty and fraudulent intent,
– in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
– within the scope of a guarantee promise, insofar as agreed or
– insofar as the scope of application of the Product Liability Act is opened. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.
10. liability
We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents – in the event of injury to life, limb or health,
– in the event of intentional or grossly negligent breach of duty,
– for guarantee promises, if agreed, or
– In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
11. dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here http://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
